RETURN & REFUND POLICY

At Sadia Enterprise, we strive to provide you with the best shopping experience. We understand that sometimes you may need to return a product, and we are here to assist you. Please take a moment to review our return policy below:

Returns Eligibility

Products must be returned within 7 to 10 working days from the date of delivery.

The product must be in its original condition, unused, and with all original packaging and tags intact.

Products that are customized or personalized cannot be returned, unless there is a manufacturing defect or damage during transit.

Return Process

To initiate a return, please contact our customer support team within the specified return period.

Our team will guide you through the return process, including providing you with a return authorization number and return address.

Please ensure that the return package is securely packed to avoid any damage during transit.

We recommend using a reliable courier service that provides tracking information for your return shipment.

Refund Process

Once we receive the returned product and verify its condition, we will initiate the refund process.

Refunds will be issued to the original payment method used during the purchase.

Please note that the refund process may take up to 7 working days to complete.

Return Shipping Costs

If the return is due to a manufacturing defect or damage during transit, Sadia Enterprise will bear the return shipping costs.

For all other returns, including change of mind or incorrect product ordering, the customer will be responsible for the return shipping costs.

Exchanges

If you wish to exchange a product, please follow the return process mentioned above and specify your exchange request.

The exchanged product will be shipped to you once we receive the returned item and verify its condition.

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