Terms & Conditions
Welcome to Sadia Enterprise. These Terms & Conditions govern your use of our website https://sadiaenterprise.com, including all related services, features, and purchases. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, you must not use our site.
1. General Information
Sadia Enterprise is a Bangladesh-based IT products solutions provider, engaged in manufacturing, trading, and supplying fiber optic goods, internet accessories, and related services. These Terms apply to all users, including visitors, customers, and vendors.
2. Products and Services
- We strive to ensure product descriptions, prices, and availability are accurate.
- Prices are subject to change without prior notice.
- Images are for illustration purposes; actual products may vary slightly.
3. Orders and Payments
- All orders placed via the website are subject to confirmation and acceptance.
- Payments are processed securely via third-party payment gateways. We do not store credit/debit card details.
- We reserve the right to cancel or refuse any order if fraudulent or suspicious activity is detected.
4. Shipping and Delivery
- Delivery timelines depend on your location and product availability.
- We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.
5. Return and Refund Policy
- Returns are accepted within 7 days of receipt if the product is unused, in original packaging, and accompanied by proof of purchase.
- Certain products (e.g., customized items, consumables) may be non-returnable.
- Refunds will be processed using the original payment method within 7-10 business days.
6. Warranty
- Products sold may come with manufacturer warranties; details are provided on request.
- Warranty claims must follow the manufacturer’s process and terms.
7. User Conduct
You agree not to:
- Use the site for unlawful activities.
- Attempt to hack, interfere, or disrupt website operations.
- Upload harmful, misleading, or offensive content.
8. Intellectual Property
- All content on this website, including text, images, and logos, is owned by Sadia Enterprise or its licensors.
- You may not reproduce, distribute, or exploit any content without written permission.
9. Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
- Our total liability is limited to the amount paid for the specific product or service.
10. Third-Party Links
Our website may include links to third-party sites. We are not responsible for their content, privacy practices, or policies.
11. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.
